Shipping & Delivery Policy

Last Updated: 10 December 2025
Website: https://mysanjeevanistore.com/
Company Name: Sanjivani Organics
Email: contact@mysanjeevanistore.com
Phone: +91 88277 85727
Address: Sanjivani Organics, Railway Station Road, Biaora, Madhya Pradesh 465674

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Time & Delivery Duration

After your order is processed and dispatched, delivery time typically takes:

⏳ 3–7 working days (depending on your location)

  • Remote or rural areas may take additional time.
  • Delivery timelines may vary due to courier delays, weather conditions, strikes, or unforeseen events.

3. Shipping Charges

  • Shipping costs depend on the weight, size, and destination of your order.
  • Final shipping charges will be displayed at checkout.
  • Free shipping may be offered on selected products or during promotional periods.

4. Order Tracking

  • Once shipped, you will receive a tracking number via SMS or email.
  • You can track your order through our courier partner’s website using the tracking ID.

5. Delivery Attempts

  • The courier partner will attempt delivery 2–3 times.
  • If the customer is unreachable or unavailable, the order may be returned to us.
  • Re-shipping charges may apply if the customer requests re-delivery.

6. Delivery Address

Please ensure the delivery address is complete and accurate.
We are not responsible for delays caused due to:

  • Incorrect or incomplete address
  • Unavailability of the recipient
  • Wrong contact number

7. Delayed Deliveries

We are not liable for shipping delays caused by:

  • Natural calamities
  • Transport strikes
  • Government restrictions
  • Courier operational issues
  • Festivals or high-volume periods

However, we will provide full support in tracking your order.

8. Damaged or Missing Items

If your package arrives damaged, tampered, or missing items:

  1. Take clear photos/videos of the package and product
  2. Contact us within 48 hours of delivery
  3. Email: contact@mysanjeevanistore.com
  4. Phone: +91 88277 85727

We will investigate and provide a resolution depending on the case.

9. International Shipping

Currently, Sanjivani Organics ships only within India.
International shipping will be introduced soon.

10. Contact for Shipping Support

For any shipping-related questions or concerns, contact us:

Sanjivani Organics
📍 Railway Station Road, Biaora, Madhya Pradesh 465674
📧 Email: contact@mysanjeevanistore.com
📞 Phone: +91 88277 85727