Shipping Policy

Thank you for shopping at mysanjeevanistore.com, your trusted destination for organic gardening products by Sanjeevani Organics. We are committed to delivering your order safely and on time.

1. Shipping Coverage

We currently ship across India. For international shipping inquiries, please contact our support team before placing an order.

2. Shipping Charges

Free Shipping on orders above ₹999.
A standard shipping fee of ₹50 – ₹100 applies to orders below ₹999, depending on weight and delivery location.
Bulk orders may have different shipping terms; contact us for more information.

3. Order Processing Time

Orders are processed within 1–2 business days after successful payment.
Orders placed on weekends or holidays will be processed on the next working day.

4. Estimated Delivery Time

Metro Cities: 2–5 business days
Non-Metro Areas & Rural Regions: 4–8 business days
Delivery times may vary during peak seasons, festivals, or due to unforeseen logistical issues.

5. Order Tracking

Once your order is shipped, you will receive an email and/or SMS with a tracking number and a link to track your shipment in real-time.

6. Delivery Issues

If you do not receive your order within the estimated time, please contact our support team at [Insert Email/Phone].
In case of wrong or damaged delivery, notify us within 24 hours of receiving the product with photographs for verification.

7. Undeliverable Packages

If a package is returned due to an incorrect address, refusal to accept, or multiple failed delivery attempts, we will:

Re-attempt delivery after confirming the correct address.
Or refund the product value (excluding shipping charges), as per our Return Policy.