Terms & Conditions

Welcome to www.mysanjeevanistore.com, operated by Sanjeevani Organics. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Use of Website

You must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
You agree not to misuse the website in any manner that disrupts, damages, or interferes with its functioning.

2. Product Information

All products displayed on the website are described as accurately as possible.
We reserve the right to change product prices, availability, and specifications at any time without notice.
All products are intended for gardening, home, or farming use and not for human or animal consumption.

3. Orders and Payments

Once an order is placed, you will receive a confirmation via email or SMS.
We reserve the right to cancel any order in case of incorrect pricing, stock unavailability, or suspected fraud.
Payment methods accepted include UPI, credit/debit cards, wallets, and net banking via secure gateways.

4. Shipping & Delivery

Orders are shipped within 1–2 working days. Delivery timelines vary by location.
For full shipping details, please refer to our Shipping Policy.

5. Returns and Refunds

Products can be returned or exchanged if they are damaged, incorrect, or defective.
You must notify us within 24 hours of delivery with proof (photos).
Refunds will be issued as per our Return & Refund Policy.

6. Use of Coupons and Offers

Promotional offers are for a limited time and may include terms such as minimum order value, specific products, or expiry dates.
Coupons cannot be combined or exchanged for cash.
Misuse of offers may result in order cancellation.

7. Intellectual Property

All content on the website including text, images, graphics, logos, and product descriptions is the property of Sanjeevani Organics and is protected by copyright laws.
You may not copy, reproduce, or use any content without our written permission.

8. Limitation of Liability

Sanjeevani Organics shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of or inability to use the website or products.
We do not guarantee that the website will be free of errors, viruses, or interruptions.

9. User Conduct

Users must not engage in harmful, fraudulent, or unlawful activity on the website.
Any violation of these terms may result in restriction or termination of access to our services.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Rajgarh, Madhya Pradesh.