Terms & Conditions

Last Updated: 10 December 2025
Website: https://mysanjeevanistore.com/
Company Name: Sanjivani Organics
Address: Sanjivani Organics, Railway Station Road, Biaora, Madhya Pradesh 465674
Email: contact@mysanjeevanistore.com
Phone: +91 88277 85727

1. Introduction

Welcome to Sanjivani Organics. These Terms & Conditions govern your use of our website https://mysanjeevanistore.com/ and the purchase of products offered by us. By accessing our website, you agree to comply with and be bound by these terms.

If you do not agree to these Terms & Conditions, please do not use our website.

2. Use of Website

  • You must be at least 18 years old to use this website or make purchases.
  • You agree not to misuse the website or interfere with its functionality.
  • You agree to provide accurate, complete, and updated information during registration or checkout.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

  • Product colours may slightly vary due to display settings.
  • Prices and product availability may change without prior notice.
  • Typographical errors or inaccuracies may occur, and we reserve the right to correct them.

4. Pricing & Payment

  • All prices listed on the website are in INR (₹) and include applicable taxes unless mentioned otherwise.
  • Payments are securely processed through Razorpay, supporting UPI, Net Banking, Cards, Wallets, and EMI (if available).
  • Sanjivani Organics does not collect or store your card or banking details.
  • Order confirmation is subject to payment realization.

5. Order Acceptance & Cancellation

  • You will receive an email/SMS after successfully placing an order.
  • We reserve the right to cancel orders due to:
    • Payment failure
    • Invalid or incomplete address
    • Product unavailability
    • Suspected fraudulent transactions
  • Customers may cancel an order within 12 hours of placing it or before dispatch.

6. Shipping & Delivery

  • Orders are shipped within 1–3 business days after confirmation.
  • Delivery time typically ranges between 3–7 working days, depending on the destination.
  • Delays caused by courier partners, natural events, or external factors are beyond our control.

Refer to our Shipping & Delivery Policy for more details.

7. Returns, Replacement & Refunds

We offer returns and replacements only in cases where:

  • A wrong product is delivered
  • A damaged product is received
  • An expired product is delivered

Return requests must be raised within 48 hours of delivery with proper photo or video proof.

Refunds are processed via Razorpay and may take 5–7 business days to reflect in your account.

Refer to our Refund & Return Policy for detailed conditions.

8. Intellectual Property

All content on this website including text, images, graphics, logos, and product descriptions is the intellectual property of Sanjivani Organics.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Use content for commercial purposes

without our written permission.

9. User Responsibilities

Users agree not to:

  • Engage in fraudulent or illegal activities
  • Upload harmful files, malware, or viruses
  • Misuse any content from the website
  • Violate any applicable laws or regulations

10. Limitation of Liability

Sanjivani Organics is not liable for:

  • Any indirect, incidental, or consequential damage
  • Product misuse or mishandling
  • Courier delays or shipment losses caused by third-party partners
  • Technical issues, interruptions, or errors on the website

Use of the website is at your own risk.

11. Third-Party Links

Our website may contain links to external websites for your convenience.
We are not responsible for the content, privacy practices, or reliability of any third-party websites.

12. Changes to Terms & Conditions

Sanjivani Organics reserves the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.

13. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will fall under the jurisdiction of courts located in Madhya Pradesh.

14. Contact Information

For any questions regarding these Terms & Conditions, contact us:

Sanjivani Organics
📍 Railway Station Road, Biaora, Madhya Pradesh 465674
📧 Email: contact@mysanjeevanistore.com
📞 Phone: +91 88277 85727